Work With Us
Kickstart a career with Vetfone
Our pets are an essential part of our lives. Our mission has always been to provide convenient cost effective and high-quality, evidence based veterinary advice to pet owners. We support brands worldwide do the same. Pet owners want convenient access to veterinary advice and support 24hrs a day 7 days a week. That’s why we’ve been offering telehealth and digital vet care to pet owners since 2003.
We offer our colleagues a flexible working model enabling them to achieve a desired work-life balance. We understand the value of having time and space for life and family commitments. We can offer flexible home-based opportunities, allowing you to develop your veterinary skillset and enhance your career pathway.
If you are RCVS registered, have experience in small animal practice, and an excellent phone manner we would be delighted to hear from you. To find out how you can join our team or get assistance, contact us today.
Our Vacancies
Part-time Customer Service vacancy
If you’re looking for a part-time, work from home, Customer Service role to help you achieve a great work/life balance, then this could be the one for you!
We are looking for two customer focused colleagues to work on behalf of a UK DEFRA approved microchip database company with an immediate start. You will be responsible for handling customer enquiries via telephone and email from pet owners and pet professionals – Vets, rescue centres, and breeders etc. Accurately processing and recording data and ensuring regulatory standards and data protection requirements are maintained.
Requirements:
As this is a remote role you’ll enjoy working on your own initiative, within a supportive, structured environment, and will be happy to multi-task, set priorities and manage your time effectively.
You will also be ready to accept and adapt to changes in requirements naturally.
You will have a strong customer focus, computer literate, and excellent phone manner, with the ability to adapt your style to different personality types.
Hourly Rate:
£12.15 per hour
Schedule:
Week 1: Monday & Tuesday 0900-1700, plus Saturday & Sunday 0900-1300
Week 2: Wednesday, Thursday, and Friday 0900-1700
Contract:
3 month fixed term contract with possible extension
Hours:
c 25 hours per week – please see schedule above
If this sounds like the perfect opportunity for you, then please send your CV and covering letter to careers@vetfone.co.uk
Job Application Form
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